Terms & Conditions

Welcome to Kingdom Pins! These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to these terms.

1. General

1.1. These Terms & Conditions apply to all sales and use of our website.

1.2. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Customization

2.1. Kingdom Pin specializes in customizable products, including but not limited to commemorative items, corporate awards, custom coins, keyrings, lanyards, lapel pins, and medals.

2.2. Customers are responsible for providing accurate artwork, text, and design specifications for customization.

2.3. We reserve the right to reject any customization requests deemed inappropriate or infringing on intellectual property rights.

3. Orders & Payments

3.1. All orders must be paid in full before production begins.

3.2. Prices are subject to change without prior notice.

3.3. We accept payments through major credit cards, PayPal, and other secure payment methods.

4. Production & Shipping

4.1. Production time varies based on order complexity and quantity.

4.2. Estimated delivery times are provided at checkout but are not guaranteed.

4.3. We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

5. Returns & Refunds

5.1. Custom-made products are non-refundable unless there is a defect or error on our
part.

5.2. If a product is defective, please contact us within 7 days of delivery with photographic evidence.

5.3. Refunds or replacements will be issued at our discretion.

6. Intellectual Property

6.1. Customers confirm they have the rights to use any logos, trademarks, or designs submitted for customization.

6.2. Kingdom Pin retains the right to use customer designs for marketing purposes unless otherwise requested in writing.

7. Limitation of Liability

7.1. We are not liable for indirect, incidental, or consequential damages arising from the use of our products.

7.2. Our liability is limited to the total amount paid for the order in question.

8. Privacy Policy

8.1. We collect and store personal information necessary for order fulfillment and customer support.

8.2. Your data will not be shared with third parties except as required for processing your order.

9. Governing Law

9.1. These Terms & Conditions are governed by the laws of [Insert Jurisdiction].

9.2. Any disputes shall be resolved through arbitration or small claims court in [Insert Jurisdiction].

If you have any questions, please contact us at sales@kingdompins.com