Faq – Kingdom Pins index

Frequently Asked Questions

Kingdom Pins specializes in fully custom-designed accessories, including lapel pins, cufflinks, keychains, medals, coins, and other bespoke metal products.

Our products are crafted from high-quality metals, including zinc alloy, brass, iron, and stainless steel, with various finishes such as gold, silver, antique, and matte. We are committed to responsible sourcing and sustainability, offering recycled metal options where possible.

Yes! We offer a variety of materials, finishes, and enamel options to match your vision. Our team will guide you through the available choices to ensure the best outcome for your design.

Our process is simple and collaborative:

  1. Consultation – Share your idea, logo, or concept.
  2. Design & Proofing – Our team creates a digital mock-up for approval.
  3. Sampling (Optional) – Physical samples can be produced before full production.
  4. Production – Once approved, we manufacture your custom items.
  5. Delivery – Your order is shipped via reliable logistics partners.

We use Pantone Matching System (PMS) to ensure precise colour accuracy across your custom accessories, maintaining brand consistency.

Yes, we offer digital proofs for approval and physical samples upon request before full-scale production begins.

Kingdom Pins was established in 2003 and has provided custom pins and accessories for over 95 National Olympic Committees, Paralympic Committees, Rugby World Cup, Commonwealth Games, and thousands of businesses worldwide.

We have offices in Sydney, Australia; Brisbane, Australia; and Lisbon, Portugal, serving clients worldwide.Our headquarters:

SYDNEY

Cammeraygal Country

Neutral Bay, NSW 2089, Australia

Timelines depend on order size and complexity, but typically:

  • Digital proofs: 1–3 business days
  • Physical samples: 2–3 weeks
  • Full production: 3–5 weeks
  • Shipping: Varies by location (Express and Standard options available)

Absolutely! We specialize in high-volume production for corporations, sporting events, government organizations, and more while maintaining premium quality and attention to detail.

Yes, we work with clients worldwide and ship globally via trusted logistics providers. Shipping options include express and standard delivery.

Additional charges such as customs duties, taxes, and shipping fees may apply based on your country’s regulations. We provide a transparent cost breakdown upfront.

We accept major credit cards, bank transfers, and PayPal. For corporate clients, we also offer invoicing options.

Due to the custom nature of our products, returns and exchanges are limited. However, we stand by our quality and will work with you to resolve any concerns.

For more details, contact us at mailto:info@kingdompins.com